Privacy Policy

Last Updated: March 15, 2025

1. INTRODUCTION

Thank you for choosing SkTechHub's AutoForwarder service ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and share your information when you use our AutoForwarder service, website, or engage with us in any way.

If you have any questions about this privacy policy or our practices, please contact us at [email protected].

2. SUMMARY OF KEY POINTS

  • We collect personal information: Including your name, email, Telegram account information, and payment details.
  • Payment processing: We use Stripe as our payment processor and share necessary information with them.
  • Service functionality: Some data access is required for our AutoForwarding service to function correctly.
  • Telegram access: Our service requires limited access to your Telegram account to perform forwarding functions.
  • Security: We implement reasonable security measures to protect your information.
  • Your rights: You have rights to access, modify, or delete your personal information.

3. INFORMATION WE COLLECT

Personal Information

  • Contact Information: Name, email address, Telegram username
  • Account Information: Login credentials, account preferences
  • Payment Information: Credit card details, billing address (processed by Stripe)
  • Telegram Access Information: Account access tokens and related permissions

Automatically Collected Information

  • Usage Data: How you interact with our service, features used, forwarding configurations
  • Log Data: IP address, browser type, operating system, referring URLs, time spent on service
  • Device Information: Device type, model, operating system

Information from Third Parties

  • Telegram: We receive limited information from Telegram to provide our forwarding service
  • Stripe: Payment and transaction information

4. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

To Provide Our Service:

  • Setting up and managing auto-forwarding configurations
  • Processing payments through Stripe
  • Customer support and responding to inquiries

To Improve Our Service:
  • Analyze usage patterns and optimize features
  • Fix bugs and technical issues
  • Develop new features

For Security and Legal Compliance:
  • Verify your identity
  • Prevent fraud and unauthorized access
  • Comply with legal obligations

For Communication:
  • Send service updates and notifications
  • Respond to your inquiries
  • Provide information about service changes or updates

5. SHARING YOUR INFORMATION

We may share your information with:

Stripe: For payment processing. When you make payments, you provide your payment information directly to Stripe, which operates under its own privacy policy.

Service Providers: Third-party vendors who help us operate our services (hosting, analytics, customer service).

Legal Requirements: We may disclose information if required by law, court order, or governmental authority.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

We will never sell your personal information to third parties.

6. TELEGRAM DATA ACCESS

Our AutoForwarder service requires specific access to your Telegram account to function properly. This includes:

  • Reading messages from designated source channels/groups
  • Sending messages to designated destination channels/groups
  • Access to modify messages according to your specifications

We will only access the specific chats and data you authorize. We do not store the content of your messages beyond what is necessary for forwarding functionality.

7. PAYMENT PROCESSING

We use Stripe for payment processing. When you make a payment:

  • You provide payment information directly to Stripe
  • We do not store your full credit card details
  • Stripe's privacy policy governs their handling of your payment information
  • We receive limited transaction information from Stripe (e.g., successful payment confirmation)

For more information on how Stripe processes your data, please refer to Stripe's Privacy Policy.

8. DATA SECURITY

We implement reasonable security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments
  • Access controls for our systems
  • Regular backups

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

9. DATA RETENTION

We will retain your personal information for as long as:

  • Your account is active
  • The information is needed to provide our services
  • We have your consent to keep it
  • Required to comply with legal obligations

When you delete your account, we will delete or anonymize your personal data within a reasonable time period, unless we are legally required to retain it.

10. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information
  • Object to or restrict processing of your information
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at [email protected].

11. INTERNATIONAL DATA TRANSFERS

We may process your information in countries outside your home country. When we transfer your information internationally, we take steps to ensure adequate protection in compliance with applicable data protection laws.

12. CHILDREN'S PRIVACY

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal information, please contact us.

13. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Providing notice through the AutoForwarding service

The updated policy will be effective when posted. We encourage you to review this policy periodically.

14. CONTACT US

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Website: https://sktechhub.com or https://sktechhub.com/auto-forward
Telegram: @kshubham506

This privacy policy was last updated on March 15, 2025.